Privacy Policy

Effective Date: January 1st, 2026

This Privacy Policy describes how Emma Hovey, PA-C, PLLC, doing business as Orange Grove Mental Health (“we,” “us,” or “our”), collects, uses, and protects information obtained through this website (the “Site”).

This Privacy Policy applies only to information collected through this Site and does not apply to information collected through clinical services, including telehealth visits, patient intake forms, patient portals, electronic health records, or other methods of providing healthcare services. Information related to clinical care is governed by our Notice of Privacy Practices and applicable federal and Florida laws, including the Health Insurance Portability and Accountability Act (HIPAA). Use of this Site does not establish a patient–provider relationship.

We may collect limited personal information that you voluntarily submit through the Site, such as your name, email address, phone number, or general information included in a contact or inquiry form. You are encouraged not to submit sensitive medical, psychiatric, or personal health information through this website. Information submitted through the Site is used solely to respond to inquiries or provide general information about our services.

When you visit the Site, certain information may be collected automatically, including technical data such as your IP address, browser type, device information, pages viewed, and time spent on the Site. This information is used only to maintain website functionality, evaluate performance, enhance security, and improve user experience. We do not use this information for behavioral advertising or marketing purposes.

The Site may use cookies or similar technologies to support basic functionality and usability. Cookies are small data files stored on your device that help the Site operate effectively. You may disable cookies through your browser settings; however, doing so may limit certain features of the Site. We do not use cookies for third-party advertising, remarketing, or tracking across websites.

This Site may contain links to secure third-party platforms used for scheduling, communication, or patient intake. Any information submitted through such platforms is not collected or stored through this website and may include Protected Health Information (PHI). The collection, use, and disclosure of PHI are governed by our Notice of Privacy Practices and applicable federal and Florida privacy laws. We maintain appropriate safeguards and agreements as required by law for the protection of patient information.

Information collected through this Site may be shared only with service providers who assist with website operations under confidentiality obligations, when required by law or legal process, or when necessary to protect the rights, safety, or security of our practice, patients, or the public. We do not sell, rent, trade, or disclose website information for marketing or advertising purposes.

Florida law provides heightened protections for mental health information. We take additional precautions to limit the collection of sensitive information through this Site and direct patients to secure, HIPAA-compliant methods for clinical communication. Mental health information is not intentionally collected through this website.

This Site is not intended for children under the age of thirteen. We do not knowingly collect personal information from children under thirteen. If such information is discovered, it will be promptly deleted.

We use reasonable administrative, technical, and physical safeguards to protect information collected through the Site. While we take appropriate steps to secure information, no method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of the Site after changes are posted constitutes acceptance of the revised policy.

If you have any questions or concerns regarding this Privacy Policy, please contact Orange Grove Mental Health, Emma Hovey, PA-C, PLLC, by email at office@orangegrovemh.com or by phone at 407-283-7414.